The registration process at 21 casino is pretty straight forward. The casino requires you to fill in the regular information and you need to verify your account. During the first two steps of the sign up form you need to enter some personal information (eg name, password & phone number), and you'll have to select the currency - Euro or USD. Whilst most online casinos still send verification emails, 21 online casino sends a 4 digit code via SMS. Simply fill in the code to verify your account. We pride ourselves in our honest reviews and don't want to leave out that we did encounter some issues here. For some reason we weren't receiving the code at all, which is necessary in order to use all features of the casino like depositing. However, patience is a virtue and thankfully the day after our registration we managed without any issues.
Game Studios: Play 'n Go, Quickspin, ELK, Quickfire, Pragmatic Play, Betsoft.
If you're looking for Slots, this casino and you might just be a match made in gambling heaven. It's all about Slots, Slots and more Slots at 21 casino! They've teamed up with six extremely popular game providers which results in a collection of more than 300 different slots. You can find the full list of slot providers above. We love that they offer ELK slots, a game studio that is not available at all online casinos just yet but offers some very interesting gameplay. Last year for their slot Wild Toro even won the prize for Game of the Year during the EGR Operators Awards. 21 lists all of their slots nicely under the Slots category in the game lobby. Although the games are displayed in quite a large format, we appreciate the little detail of listing the name of the slot + the provider on the images. With a large selection of modern videoslots as well as true classics, it's safe to say that slot lovers will never be bored at 21 casino!
We pride ourselves in giving completely honest and transparent casino reviews. If you're in the mood for live table games you unfortunately will not be able to satisfy your needs at 21 casino. The casino currently does not offer live casino yet. However, after a little chat with one of their friendly support agents we have been informed that it is definitely in the pipeline and the casino is planning to add live games in the future.
Regular RNG table games can be played however. Although the selection is not enormous compared to some other online casinos, all the classics are available. Whilst writing this players can choose from a regular Roulette and a American Roulette table, a Baccarat table and two Blackjack (Atlantic City and Multihand) tables. All of these tables are created by Pragmatic Play. Furthermore - 21 online casino offers 8 different Video Poker games.
As you can see in the payment list above, the amount of methods players can use to deposit is not massive. Since the casino is relatively new this comes as no surprise. We spoke to one of their support agents who has confirmed there are more methods in the pipeline, so we hope to be able to update this review soon with some good news! The minimum deposit for all available methods is 10 euro per deposit. Depositing at 21 casino is easy peasy. Click on the pink deposit button and you'll be directed to the payment page. Select your preferred option, fill in the amount you want to deposit, enter your payment details and voila - you're ready to pay for real. Desktop users can find the deposit button at the right top corner of the site whilst mobile users simply click on their account balans in the right lower corner.
The ultimate goal of most gamblers is, besides entertainment, ofcourse to make some extra cash. In the hope that everything works out just as planned - you'll have to make a withdrawal. Online Casino's have different rules when it comes to this, but thankfully it's possible to make a withdrawal from €25. When requesting a withdrawal it's possible that you'll have to send some verification documents to the casino. Since 21 casino holds an MGA (Malta Gaming Authority) license they have to follow certain procedures. We love that it's very easy to find all you need to know about which documents you should send and what the requirements are. Just check out the casino's FAQ page and click on KYC - which stands for "Know Your Customer". The maximum allowed withdrawal amount per day is €5000.
Whether this casino is a good match for you or not - you must agree that they know how to entice a player to create an account with them. Like any other casino, 21 offers new players a nice welcome bonus. The first few days will be chock full of free spins, and some attractive welcome bonuses. Let's start of with the free registration spins. New players will receive a whopping 210 Free Spins without ever even needing to make a deposit. Nice! The slot they will be activated on is 7 Piggies from Pragmatic Play. Every day for your 21 days you'll receive 10 Free Spins on this animal slot - oink oink! The first 10 spins will be added the moment you register. The 2nd batch of free spins will be added exactly 24 hours after your sign up. After that (from day 3 - 21) the spins will be added upon login. Don't wait to long to spin the little piggies though, because the spins are valid for 24 hours and can not be accumulated. Spins are great, but most players will get a lot more enthusiastic about the deposit bonuses 21 casino has to offer. If you're new to the online gambling biz - a deposit bonus is EXACTLY what it sounds like: you make a deposit and will receive a certain amount of bonus. The amount of bonus you'll receive depends on the amount you deposit. 21 casino offers new players a deposit bonus on their first 4 deposits. Each slight different from each other. The bonuses will be added after the deposit, and only if you enter the correct bonus code. The codes are very simple: BONUS 1, BONUS 2, BONUS 3, BONUS 4. The first bonus is 100% up to €50. The second deposit is 50% up to €50. The third deposit is slightly lower but up to the same amount: €25% up to €60. Last but definitely not least - the last deposit bonus is a whopping 200% up to €60. For example - if your 4th deposit is €20, you will receive €40 bonus!
After reviewing dozens of online casinos we've learned to always be realistic when checking our welcome bonuses. Sure, free registrations spins & multiple welcome bonuses are amazing - but the bonus terms of this online casino could definitely be better. The wagering requirement of the bonus as well as the maximum allowed bet with bonus money are not up to par with other casinos in our opinion. The wagering of bonus money is 50 times. Compare this with the average 20-35 times at most of our favourites and you'll see why we're not impressed. For example: if you receive €25 bonus you'll have to bet €1250 to turn your bonus money into cash money. Is it impossible? No. Is it very favourable? No again. Whilst the wagering is high, the maximum allowed bet with bonus money is on the low side. Generally casinos allow you to bet up to €5 with bonus money, however at 21.com it's only €3. One positive note though: the maximum used to be €2. After a player commented on exactly this at Ask Gambler the casino increased it to €3. Perhaps it's still lower than we'd like to see, but it definitely does show that the casino listens to their players and won't hesitate to make changed where necessary.
Since we had some issues with the verification SMS and further questions, we've been in touch with 21 casinos customer service on numerous occasions. The longest waiting time must have been around 10-15 seconds so it's safe to say they're pretty bloody fast. Besides being speedy, the employees we spoke to were also very helpful and friendly. So no complaints on that front from us. Although they don't offer phone support you can easily reach the department via the contact form on their contact page, directly via email or the easiest way: via live chat. When opening the chat you'll have to select the language department. You can chat in English, German and a handful of Scandinavian languages.